The Joint Admissions and Matriculation Board (JAMB) has presented a treatment for prospects who can no longer access the phone numbers or e-mail addresses connected to their profiles to update the details on its portal.
The board revealed the development in a video shared on its X deal with on Wednesday, laying out the process prospects are required to follow before their details can be altered.
The move is anticipated to assist candidates who have lost their SIM cards or access to their registered email accounts, especially those not able to get JAMB-related notifications or gain access to their profiles through their existing email addresses.
JAMB said prospects who no longer have access to their signed up GSM numbers can request a SIM swap, while those who have actually lost access to their signed up e-mail accounts can apply to change the e-mail address on their profiles.
How to change telephone number or e-mail on JAMB portal
Candidates seeking to upgrade either their signed up contact number or e-mail address are needed to finish a series of steps.
Obtain a court affidavit
Prospects with an authentic case of lost access need to first go to a High Court to acquire an affidavit supporting their ask for a SIM swap or e-mail modification.
Access the JAMB e-Facility website
After getting the affidavit, the prospect needs to log into their JAMB e-Facility account.
Click ‘Charges’
From the available choices on the e-Facility control panel, select the “Penalties” option.
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Select the SIM Swap/Email Change alternative
Under the Penalties area, prospects should pick “SIM Swap/Email Modification Charge Payment” to proceed with the demand.
Pay the required fee
The recommended fee for the service need to then be paid through the JAMB portal.
Visit a designated JAMB office
When payment has actually been completed, the candidate is required to visit the closest designated JAMB workplace to continue the procedure.
JAMB said the service is offered just at designated JAMB PTC/PRC Centres.
Supply profile information
At the JAMB workplace, the prospect will be required to provide their profile code and existing GSM number for confirmation.
Complete biometric verification
The candidate will undergo biometric confirmation to authenticate their identity and support the demand.
Submit the affidavit
A scanned copy of the court affidavit will likewise be submitted as part of the requirements for completing the update.
Who is eligible?
JAMB stated the procedure is particularly intended for candidates who have genuinely lost access to the GSM numbers or e-mail addresses registered on their profiles.
The board also stated that the service can only be utilized as soon as. Prospects are for that reason anticipated to make sure that the new contact details they offer is accurate before finishing the process.