AKOKA, LAGOS STATE— The Dean of the School of Postgraduate Research Studies (SPGS), University of Lagos (UNILAG), Teacher Abraham Osinubi, has actually issued a strategic call to action for all employee to master the school’s required to avoid a decrease in service delivery.
Speaking during a one-day extensive personnel retreat held on Monday, March 30, 2026, Osinubi alerted that any understanding space regarding the school’s core functions, particularly among junior personnel, might considerably undermine the organization’s reputation.
The retreat, themed “Student Experience: Today and Future of Universities,” acted as a corrective and forward-looking online forum aimed at lining up the school’s administrative operations with global best practices.
Resolving the “Understanding Space” in Service Delivery
Professor Osinubi expressed issue over current observations where some personnel were unable to clearly articulate the fundamental functions of the postgraduate school.
He stressed that every staff member, regardless of rank or cadre, is a vital stakeholder in the trainee’s academic journey.
“A clear understanding of our objective throughout all levels translates into better service and a more helpful knowing environment,” Osinubi mentioned.
He highlighted that for a university to remain worldwide pertinent, it must move beyond mere scholastic instruction to prioritise the holistic trainee experience.
Read also: UNILAG restores SUG, elects new president and general secretary
Secret Pillars of the SPGS Strategic Alignment:
- Objective Proficiency: Every team member must be able to communicate the school’s mandate successfully.
- Supportive Environment: Shifting from a purely “processing” frame of mind to a “assistance” mindset for postgraduate scholars.
- Communication Flow: Reducing administrative traffic jams through better-informed frontline personnel.
- International Benchmarking: Adopting service requirements utilized by top-tier global postgraduate organizations.
From Insight to Impact: Measuring Results
The Deputy Registrar and Administrative Secretary, Mr. Rotimi Adedunye, set the technical tone for the retreat with a presentation entitled “From Insight to Effect: Reflections on the Last Retreat.”
Adedunye challenged individuals to move beyond the “ideation stage” of administrative reforms and concentrate on measurable outcomes.
He prompted the group to perform truthful self-appraisals of past efforts, identifying particular areas where service delivery had actually lagged and proposing concrete steps for immediate enhancement.
The Future of the Postgraduate Experience
The Dean reiterated that providing a fulfilling scholastic journey is “not optional but necessary” for the survival of the university in a competitive educational landscape.
By fostering a culture of internal responsibility and constant knowing, the School of Postgraduate Researches intends to ensure that UNILAG stays the preferred location for sophisticated research study and professional development in Africa.
The retreat concluded with an interactive session where team member across different departments shared insights on how to enhance the application-to-graduation pipeline, making sure that “The UNILAG Experience” becomes a standard for other institutions.